SELF-PRESENTATION IN THE SALES PROCESS
09-10.03.2020
Warsaw
1900 PLN + TAX
Marcin Mańka
Marcin Mańka
Expert
As the only presenter, psychologist, soft competence trainer, and coach in Poland, he combines professional education and experience in such a unique way.
WEducation: psychology (3 schools) and law. 17 years as a presenter (for example in: Radio ZET, TVP 1, Polsat).
Business and work experience in managerial positions (sales, relations). Conducting international events and conferences. Very rich training experience.
Nearly 70 reference letters from the world’s largest corporations such as Coca-Cola, Oriflame and PWC.
EXPERIENCE AND EDUCATION
- Education: psychology, law, psychological training school, international icf coach certificate, one-year acting course, during doctorate,
- conducting training and consulting projects for the largest companies, cooperation with international consulting companies in the field of HR, as well as conducting many prestigious events (of European and global rank), including international meetings of prime ministers, scientific and economic,
- he conducted a unique research on a global scale, which showed that the image of the employee translates into the perception of the company,
- over 17 years of experience working in the media, radio (Radio ZET, Roxy FM, Radiostacja), and above all in television (TVP 1, TVP Info, Polsat, TTV), Currently – host of Studio LOTTO, and a juror in Polsat tv show Make Me Over – Great Change, expert psychologist in television programs, among others Pytanie na Śniadanie,
- business and work experience in managerial positions.
MEDIA EXPERIENCE
- Expert psychologist in television programs, among others Pytanie na Śniadanie,
- Juror in Polsat tv show Make Me Over – Great Change,
- Host of Studio LOTTO
- Presenter on Radio Zet
- Presenter on TTV television – “Sunny Morning” program
- Presenter on TVP 1 (programs „Za kulisami jedynki”, „Wypasiona zima”, „Quadrans Qltury”, „Studio oprawy TVP1”)
- Hosting the Opole 2009 festival studio
- Lector – Telewizja Polska S.A., TVN Warszawa
- Presenter on Radiu Roxy FM
- Presenter on Polsat television (programs Quizmania, Halo Kasa).
EVENTS
- Czech and Polish Business Mixer.
During the film festival in Karlovy Vary, I was the host of Prime Ministers of Poland and the Czech Republic meeting with entrepreneurs interested in investing in both countries. The main topic of talks: development of economic relations. I was conducting formal and less formal meetings. - „Airtec Frankfurt – International Trade Fair for Aerospace Suppliers”One of the most important events in the world associating suppliers of aerospace solutions. Hosting the “Get together evening”.
- „Future Internet Week”International conference related to the Presidency of the Council of the European Union. Hosting all main meetings.
- Coca- Cola Leadership Conference 2017
Together with Ula Chincz, I was running a gigantic conference for Coca-Cola HBC. Language: English. - Final Gala of the European Competition entitled: “Discover e-volunteering”A cultural event for closing the European Volunteer Year 2011, included in the Programme of Presidency of the Council of the European Union. Organisations from 19 countries of the EU took part in this event.
- Final Gala of the “Dobroczyńca Roku 2011” (Philanthropist of the Year) CompetitionThe biggest and longest-operating competition promoting pro-social activities of companies in Poland. The Gala took place at Marriott Hotel in Warsaw. The audience included business elite members from Poland.
- Discovery Channel conferences
Conducting meetings with the biggest Discovery Channel stars, including: Bear Grylls, Dynamo magician (3 meetings in Poland). Language: Polish / English.
- Presentation of the Autumn 2016 Discovery Networks schedule – special guest of Bear GryllsConducting an international presentation of the schedule for Dicovery Chanel. Language: Polish / English.
- National Campaign entitled “Tornister Pełen Uśmiechów” (Backpack Full of Smiles)Editions in 2009, 2010, 2011, 2012 organised by Caritas Polska and TVP1. Hosting press conferences and finale concerts with performances of the biggest Polish musicians.
- 90th EOS International CongressThe biggest European meeting of orthodontists organised every year in a different country. 5 years of preparations, 5 days of the Congress, & 2,500 participants from 72 countries.
- 42nd Meeting of the Polish Association of Neurosurgeons – Deutsche Gesellschaft fur NeurochirurgieAn international meeting of the top neurosurgeons at Collegium Maius in Lublin.
- Malaysian Palm Oil Networking Seminar Warsaw 2015International conference relating to work on introducing sustainable palm oil farms.
- Winning & Learning together in WarsawInternational development conference of Coca-Cola HBC.
- Launching the first 5G network in Poland T-Mobile.
A historic moment, many important guests from Poland and the world. Language: English
DESCRIPTION
Sales is an integral part of our lives. Despite being obviously associated with goods and services, we sell “ourselves” on a daily basis, either during business meetings, job interviews or when going on dates. In this case, we are a product ourselves and want to do our best to generate trust. In professional direct sales, the case is similar. Self-presentation plays an important part. A good salesperson tries to gain sympathy because this contributes to trust. This is the first stage of the sales process which strongly affects its outcome.
Taking into account how competitive the market is currently and how many similar products there are, it is worth learning how to activate the desired emotions through building a proper image. During this training course, we will explain how to draw attention of the customer, what to do to achieve a friendly attitude in an effective way and how to build credibility. Everything is done based on honest intentions and knowledge relating to psychology of social impact.
DO YOU KNOW?
- how to build an image of a professional salesperson?
- how to use knowledge relating to self-presentation to build trust?
- how to use the discoveries of cognitive psychology in the sales process?
- how to effectively use techniques of activating friendliness and approval in a customer?
- how to increase communicational effectiveness in sales-related conversations?
- how to build a first good impression in contacts with customers?
- how to read non-verbal communication of customers?
- how to interpret customer behaviours?
BUT ALSO
- how you are perceived by customers and what factors impact that?
- how to use the art of storytelling to activate emotions in the process of sales?
- how to impact emotions of the customers?
- how to build persuasive messages in sales?
- how to conduct meetings with customers?
- how to properly apply the dress code rules in work of a professional salesperson?
AFTER PARTICIPATING IN THE TRAINING CONCERNING THE ROLE OF SELF-PRESENTATION IN THE SALES PROCESS
YOU WILL START TO
- sell more effectively,
- present yourself skilfully and position yourself as an expert in your industry,
- build a professional image of yourself and your company consciously and actively.
YOU WILL NO LONGER
- behave in a way that is intrusive not noticing the signs made by customers,
- have a negative impact on the mood and behaviour of customers in an unintentional way,
- unintentionally follow the judgement schemes as suggested by the behaviour of a customer.
YOU WILL DEVELOP
- the ability to build trust and friendly atmosphere consciously,
- the ability to have a conscious impact on the customers, on the professional and emotional level,
- the ability to activate a desired attitude of a customer by using appropriate principles of the psychology of social impact.
TRAINING PROGRAMME
- You sell yourself first, then the product, i.e. how to make people want to learn about your offer.
- The customer – find out who they are, recognise their needs to understand more.
- Discoveries of cognitive psychology vs. effective sales communication.
- Mechanisms of judgement, selection and decision making.
- Elements of a professional salesperson.
- Self-presentation in sales based on the discoveries of the psychology of social impact.
- The role of first impression in building image and trust.
- Discoveries of cognitive psychology vs. effective sales communication.
- Three levels of impact, i.e. mechanisms of interpersonal communication based on communication psychology, psycholinguistics and sociolinguists.
- Conducting sales meetings.
- Phone sales – work with voice.
- Persuasion – methods of generating impact during public appearances.
- The psychology of intention in sales.
- Dress code of a professional salesperson.
- Personal development programme based on coaching techniques and tools.
Are you looking for a person who will lead your event?
Call: +48 693 425 350
Email: kontakt@manka-academy.com
Or just use contact form below.
Marcin Mańka
Academy of Image and Communication
ul. Grażyny 15/130A
02-548 Warszawa
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